Customer-flow. Supercharged!
Supercharged!
queueing & booking
physical queues
& earn more
Online Queuing & Booking Software
We upgrade & automate your existing queuing or appointment booking systems,
providing customers easy access to services through your company’s website/app on all devices.
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Superior Customer Service & Experience
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Eliminated Queuing Problems
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Optimized Management Resources
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Service Intelligence & Analytics
Our software
Remote Queuing System
Online Appointment Booking System
Out of the box or custom-built solutions for any size organization,
specifically adjusted for industries with high-security and service requirements.
Key Benefits
Organized & Safe
Customer Flow
Safety during COVID-19
with great customer experience
Empower your visitors with easy, safe access to your services
eliminating the stress of physical queuing while increasing the satisfaction rate.
Avoid businesses with long queues
of an excellent customer service is a short waiting time
of customers are not prepared to wait in a queue
Key features & tools
Mobile-first, modern, simple, user-friendly booking systems that can do it all.
Real-time Bookings
Remote queuing & booking
all in real-time
Don’t see what you’re looking for? Don’t worry, we customize according to your unique situation.
Optimization & Insights
Intelligence & Analytics
Dive into the data and improve your service.
The most valuable indirect benefits from our system are the data
insights & summaries.
We offer a variety of metrics and data on detailed visitor activity, trends, branch performance, and other deep KPIs. You can see monthly, weekly, or even hourly reports.
Branch Load Management
Optimize your resources and get more done.
A queuing system helps to redirect customers to a branch with shorter wait times. This manages peak times and organically redistributes visitor traffic throughout the day.
As a result, you can optimize your human resources, serve more visitors, stay stress-free, and deliver a superb customer service experience.
Surveys - Instant Visitor Feedback
Receive instant accounts from visitors on their experience.
Easily customize questions, survey your walk-in customers, view auto-generated reports, and use the data for market research, and improved decision making.
Create custom rules and conditional logic to get feedback from specific locations, age groups, or ask different questions at different times.
Custom-built for All Industries
Designed for all businesses and organizations. Tailor-made for the financial, medical, and public sectors.
Improve customer experience, service and accessibility
Studies show that the Nr.1 aspect of great customer experience is easy accessibility with short waiting times. Qticket solutions do exactly that, facilitate information of nearest brunches, real-time waiting predictions, remote queuing, and easy, stress-free 24/7 access to appointment booking.
Priority customer service and empowered safety
Qticket virtual queuing eliminates real-time waiting lines by up to 70% and provides your business clients with speedy priority access to your services limiting unnecessary gatherings.
A bridge for a smooth transition to digital services
Long queues in branches won’t motivate your customers to shift to online services. Qticket system naturally redirects customers to your website for services available online. Improving transfer to online offerings.
Reduced no-shows
Our booking system sends out multiple automated reminders about upcoming appointments with built-in cancelation and time change buttons. Solving the problem of no-show bookings by up to 70% and increases daily turnover.
For up to 70% less phone calls
Implementing our online appointment booking system and making reservations available 24/7 practically eliminates the need for phone call bookings empowering your staff to spent working hours more efficiently.
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Optimized resources and supercharged customer flow
Our queuing and booking solutions help to redistributes visitor’s traffic evenly throughout a day and redirecting to customers to nearby brunches, allowing to serve more visitors daily with fewer resources.
Easiest Integration Ever
We adapt our solutions to your individual need by integrating with your existing queue management or booking system
allowing you to improve without purchasing new hardware and avoid unnecessary expenses or employ training.
Cloud-based
Uses the latest Microsoft Azure technology.
Cybersecurity
Secure data exchange channels & data encryption.
24/7 Support
Available to you at any time.
Frequent Updates
Always operate with the most up to date software version.